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For some period of time, I will be watching the reports like a hawk. If it's overused, I may flat out delete the reports, ban users from reports, etc. I'm hoping it works well.
I've also been considering that if a "report" is judged fair, good, but if they are judged "unfair," it costs the "reportER" in trust. We'll see.
I never understood why OSNews treated a negative vote like it was any more special or weighty than a positive vote.
If somebody says something offensive, or posts a comment that contains personal attacks, of course they should be moderated; however, there are many occasions where users post in utter ignorance and those comments should be moderated down as well, even though OSNews doesn't have a policy against ignorance.
My reason for thinking this way is that while some people who read OSNews are very knowledeable, others are not. It is not fair to those readers to have somebody post inaccurate or misleading information about an OS or some technology, and have that information remain at a 1 or 2, as far as moderation goes.
I certainly don't want OSNews's moderation system to become like Digg. I hate Digg because of its moderation system. At the same time, I think OSNews should make accomodations for negatively moderating comments that are either ignorant on a given topic, or purposely misleading.
Personally I don't see much of a need for voting comments down. It gives too much 'power' to people whom band together with an agenda against an individual, company or technology preference (e.g. linux vs. windows).
I'd rather see a situation whereby comments can only be marked up or reported, and then people can filter out 'bad comments' by changing their minimum comment vote threshold to be shown. Reported comments should be immediately removed from view in the article pending review.
I'd also like to see some action against the folks who have a tendency to report inappropriately, such as temporary account suspention that increases by a day or so per offense.
For instance, once someone is flagged as, basically a bad 'reporter', their account is suspended for 1 day. For every report after that which is deemed 'bad', a day is added to which their account is suspended again. This not only increases the penalty but also would discourage bogus reporting against comments.
It should also be publically viewable whos accounts get temporarily disabled and for what comment they are being punished for.
Anyways, there's probably a lot of fine tuning to my ideas, but they are just that, ideas.
I really, really like and agree with flanque's ideas. Specifically, that it should only be a mod-up system for well-thought out or articulated ideas, with a reporting system for flat-out abusive comments.
I will echo his, and Adam's idea of punishing bad reporters, but I think there's different degrees of inappropriate reporting. Obviously, those who report a comment just because they disagree with it should be punished for wasting the moderators' time. If the comment is hostile, and confrontational, (the word vitriolic applies well here,) but the comment does not explicitly violate the terms of use, perhaps there should be little or no punishment for the reporter. And if a comment does violate the terms of use, the reporter should be given some positive level of trust. (Unknown to them or anyone else but OSNews staff.)
Of course, only the first person to report would be rewarded or punished, and though some may jump at the occasion to moderate a bad comment just to win favor with the site, this impulse should be tempered by the risk of punishment that would come from reporting incorrectly.
All staff decisions, including allocation of trust would be final. If there is a problem with someone's reporting habits, it could be taken up on an individual basis through email.
A final point to address would be the repercussions from habitual misbehavior. Of course those who flame others, who attempt to sabotage the thread, etc. might first lose their mod points for the day, then have their account suspended for a day or two, then possibly longer, with an eventual ban. I'm not quite sure what a punishment for rogue reporters would be. Maybe losing the ability to mod for the day, losing mod points, etc., and if it is determined through comparison with old comments, that they have an agenda, they could be given a warning and have their account suspended for a day or two.
I also like NOT having the average score next to your name, because I'm not interested in having any sort of contest. It's a bit more comfortable when you don't have some sort of tag attached to your name.
One last thing: 5 mod points per day.
Edited with one more idea.
Edited 2008-02-20 03:29 UTC
I agree. I see no point in even having minus. Report makes sense, for abuse, but as much as I can ignore it, it does disturb me sometimes to see people modded down by groups of people with an agenda.
Very few sites do this - have only positive moderation, but I'd like to see one that does that.
I'm not really sure I like the idea. While it's true that some times it's really annoying to see some comments modded down just because users disegree with it, I find the system too digg-like. Hope the comments themself don't turn very digg-like
We'll see how it fares anyway 
My mod points have always hovered in the teens...
That's how it's done.
I think this is a really bad idea. What you're saying in effect here is that you're either allowed to comment or moderate.
I really don't see why this is being restricted. I've made suggestions above, but then found someone else's comments were also worth voting up, but I cannot, even though it's on a completely different thread.
It seems as though it's per article now. Is this right?
Yes, that's right. We have enough moderation-enabled accounts and enough available mod points that commenters - those participating - should not have to do any rewarding or cleanup.
Anyway, this may change as we explore this new moderation aspect.
I totally agree.
I really don't see why this is being restricted. I've made suggestions above, but then found someone else's comments were also worth voting up, but I cannot, even though it's on a completely different thread.
Exactly!
It happens quite often that one adds to a discussion and then, later on, someone like butters shows up and posts a really, really good comment which should be visible for people who have set their score filter to a high value to avoid the noise.
It seems as though it's per article now. Is this right?
It seems to be. Which is even worse since there are usually more than one thread per article.
I would understand if one couldn't mod down people who post into a thread originating at one's own comment or at worst in the whole thread, but a restriction voting up?
Absolutely nothing. If you're that desperate for approval that you'd go to that much trouble just to bump yourself up a single point of ego boost - especially now that it's essentially meaningless, go for it. We can't police everything.
That was my point. Those who are prone to abusing the current system are usually those kind of people which means the abuse will just continue.
If it's essentially meaningless why not just allow moderation AND commenting?
Yes, I have dont that a few times.
I do not let it annoy me though, I know that if it is a bad post, someone else will come along and mod it down again... and, if it is a good post that I had unintentionally modded down, other people will see it is a good one, and mod it back up again.
swings and roundabouts.
Okay. If you are going to have a popularity ranking system, please show two separate figures: one for "mods up"; and one for "mods down."
By showing these two figures (instead of just one figure for the sum of mods up/down), the reader gets an idea of the power and controversy of the comment. For instance, say a comment showed 1000 mods up and 999 mods down -- such a score would indicate that the comment is very powerful and has gotten a huge reaction. However, with the current system, such a powerful comment would merely show a score of "1".
I can't help wondering - why have comment scores at all? Yes it is gratifying to come back to a comment and find it's been modded +5, allowing me to think "Oh hooray, I am a comedy genius after all!", but how much do we need to know how anonymous users feel about our posts? More than that, how much do we need to know how anonymous users feel about other people's posts?
The most gratifying thing is when other named users engage with us in the comments. Perhaps I'm the only one, but too often I'm guilty of lurking here and using the mod points as a lazy-man's way of participating.
Strangely enough, I quite like having the mod points, but in the interests of debate I wondered what an argument in favour of abolishing them might sound like!
"in the interests of debate I wondered what an argument in favour of abolishing them might sound like!"
I have just written my arguments in favour of abolishing mod points both in this thread and in this conversation:
http://www.osnews.com/conversation/47ba3d6c/Why_this_place_is_not_a......
See how you feel about it.
I was thinking about a "credits" mechanism;
let's suppose I have just registered into OSNews... the system gives me "20 credits"; with those credits, I can submit 20 comments. If I am modded up, I will gain credits, and if I am modded down, I will lose credits.
If I am with 0 credits, I will not be able to send any comment for a timeframe, after that, the system will give me, let's say, 5 credits...
If I got modded down again, I will lose the capability of comment for a longer time, and so on...
In this way, people that wants to participate in the comments, will comment in a constructive way and the negative commenters will be removed gradually from the OSNews users.
Good idea, the up and down are already simply used as a score anyways, adding the report button seperates rule violation from popularity.
not to nit pick though, but the report button itself could use a bit of work. I don't know exactly what your mandate is for things like loading speed or javascript use, but you should really consider going with a real "web two-point-ohey" style js library, like YUI or Ext.
hehehee and have the whole thing back the way it was when I first found the site in the late 90's
/me drops whiskey glass, rocks on chair, tips hat back and gazes at the sunset before saying....
way back then we only had two ways to show disapproval to what them ornery cusses were saying....
/me spits out chawing baccy...
there was the option to reply to the offending criter, or the "Report Abuse" button
I only one or twice had to press the report abuse button.
I think it would make the site a bit better if we went back to that ancient custom and tried it out for a few weeks. Is this possible ?
Exactly. So if there's a topic I'm interested in, I can either hand out points for others' posts that I think are especially thoughtful, or I can post something myself. But I can't do both?
That's no good...
Maybe I should only vote in topics that I have no interest in?
I agree, and in fact that's one of the things I really *hate* about Slashdot (that you can't mod a story you commented on). I'm glad OSNews has a more participative-encouraging system than Slashdot in that it gives more mod points, and I also think it should err to the side of less restriction when it comes to modding comments. It just doesn't feel natural to be told you can't mod comments any more just because you already commented on a story.... In fact, it's rather counterintuitive.... Those who comment usually have more interest/knowledge about a topic than those who don't, so why shouldn't they be allowed to mod as well?
I don't think comments should be modded up or down at all. The result of any debate is the collective conscience if you like of all the participants in regard to the subject discussed; anything which is way off the mark (off-topic), irrelevant, or plain incorrect will be countered by a comment saying so, If no-one can muster anything against a particular comment, then it cannot have articulated anything very mad, bad or dangerous to know about.
Keep the reporting however: flamebait-throwers, the vitriolic, and downright 'I-fancy-being-in your-facers' will,if they receive a number of reports against them from different users, be seen to be offending against generally accepted rules of conduct (if there's a ding-dong reporting battle between two individuals, then they both get a ticking off, and perhaps a suspension from the moderators).
This method may stop the 'apprentice politician effect' as someone else has called it. It may also give a bit more motivation to folks who have something to say, but use the voting system to say it, rather than commit to expression. Let's have your participation - it will mix things up and the collective conscience will be richer for it ;-)!
Edited - one sentence incomplete
Edited 2008-02-20 07:45 UTC
I agree.
I was sad when OSNews adopted the voting system as I knew it was going to turn into other web forums like slashdot where instead of discussion about the topic it turns into a game to see who can get modded up or down the most. OSNews hasn't gotten as bad as slashdot or digg but still going that way
People figure out quickly what way the wind is blowing and will adjust what they say in order to score more points. Even if they disagree 100% with what they are saying but sense its virtually anonymous and the goal is to score more points they do it.
Take digg for example a not to long ago Ron Paul was the fad anything positive about him was voted way up and anything positive about Obama was voted down. But now that Obama is the fad things have switched
In theory voting systems reduce the workload of the staff, reduce trolls and increase the number of "insightful" posts. In reality it mostly creates a forum of nearly identical posts agreeing with the status quo
Excuse me, but what will 'reporting' bring exactly? BTW, I remember we used to have that back in OSNews v2 or whatever... So anyway, what would prevent an abuser from making another account and just doing the same stuff all over again? I think it's kinda useless. So we're going to weed out some users but without a system that prohibits registering in the first place this will achieve nothing. Unless we want to separate the newly-registered users in a special highly untrusted group and they'll have to earn trust by posting valid comments. Then I see it working. Otherwise it's a waste of everyone's time.
To recap, what's the strategy, again? Or is it just an ad-hoc implementation of another idea?
I have been frequenting OSNews for several years now, 5 IIRC. Back some number of years ago I frequently participated and even wrote an article. The changes in the rank system over the last 1-2 years has led me to stop participating. I would love to rejoin-but unless some changes take place to return to a level playing field I doubt I will. Here are a few suggestions:
1) get rid of the exorbitant ranks- anything beyond 5 is simply absurd and means that the "default viewing level" is basically useless. Please explain why something like level 15 is even necessary.
2) the real weakness of the OSNews forums has been that it has not properly dealt with voting down posts. For years you could only vote a post down by trying to associate a particular post with some violation. Nonsense. People have a right to their opinion and that includes the right to vote others down. Make the forums self-moderating, reduce your workload, reserve "reports" for anything which is a clear violation of server standards and let people +1/-1 individual posts-scrap the accumulative point system(it is only there from POV to reward popular posters and punish those who post flame bait).
Those two issues: exorbitant rankings and the accumulative point system go hand in hand and have, for me, eliminated the feeling that there is a level playing field here.
Perhaps something could be done to allow one to choose whether they wish to contribute or moderate when they visit a topic(instead of comments link-have 2 links, participate and moderate). The maximum number of points that any one post can get (ideally 5) should be the number of moderation points for a particular topic a user visits to moderate (ideally 5). Once a user has visited a topic via the moderate link and submitted their moderation the moderate link for that topic could be disabled.
If you wish to prevent people from participating and moderating have 3 links instead of 2 -1) read 2) participate 3) moderate and once someone has moderated or participated 2 and 3 would be disabled out leaving only 1(read). As far as editing your own posts-you could have your recent posts (last 5 days) available via preferences to edit once the links have been disabled.
Additionally if you want people to be able to participate and moderate in the same thread having only the same number moderation points available as could be gained by a posting (ideally 5) makes this a level playing field. I do however understand the desire to prevent participation and moderation in same thread.
It would also be nice if when moderating if one could tag the moderation(informative, misleading, funny,etc.) and combine this with the default viewing level to exclude posts marked as misleading, or only those which are marked informative.
Please focus on a) simplicity b) a level playing field. Lately popular posters automatically get +15 even if their contribution is a 1 line rebuttal of someone else and posts which required thought and energy languish at +1. I do not post quips- when I respond I take a little time and attempt to actually write something.
Just some ideas, maybe something useful here.
"2) the real weakness of the OSNews forums has been that it has not properly dealt with voting down posts. For years you could only vote a post down by trying to associate a particular post with some violation. Nonsense. People have a right to their opinion and that includes the right to vote others down."
There is a fundamental difference between a minus vote which means "I disagree" and a minus vote which means "this poster has broken the forum rules", especially when the latter is used to mean the former.
That is why I wrote that this change feels like a step in the right direction. Having said that, personally I prefer forums where there is nothing like the system here. I am and I have been a (often very respected) member of plenty of forums where you could express your consent/dissent only with a reply.
Normally such forums work very well, there is a sense of community, and a well working sense of hierarchy as well. If you have entered 2,000 useful posts you won't count the same as somebody who has entered 10 silly or trolling posts.
In such a forum a respected user can be even above an immature moderator, as it has happened to me recently.
I've never liked the system of only voting up, what proponents of this idea fail to acknowledge is that it is a system that polarizes instead of moderates. The more polarizing a comment, the more up votes it will get by the supporters, no matter how flamebaiting or downright hate-mongering the comment is.
A balanced up/down voting system is much more likely to reward informative and insightful comments over polarizing comments. The fear that it will be used by groups to support a cause is mostly theoretical in my experience. Of course it can happen in isolated cases, but generally I believe that the silent majority is going to balance this out.
I have said it countless times and I am going to say it once more: a forum with a minus/plus voting system promotes subgroups and fanboyism.
With other words, if I am a Linux user and there is a Windows topic (just an example) I'll do one of the following:
1)Avoid participating (that this what I'd probably do, personally)
2)Participate anyway, but not express my true feelings.
3)Risk being modded down to hell. Now nobody come and tell me that it doesn't hurt, you know that yours was only an opinion after all.
It gets even worse: you risk being modded down even by people who feel almost exactly like you, if you aren't a cheerleader all the time. Example, openSUSE is my favorite distro. A few days ago I wrote something people didn't want to hear about KDE4 and I was modded down twice.
Now somebody please explain me how this is beneficial to a discussion which is nothing but an exchange of pats on the back.
Adam,
I'm kinda just thinking out loud here, but could there be some sort of metric so that the more you mod down, the less your votes count? The only way to restore your voting metric could be elapsed time. Restoring it by modding up would be too easy for people to abuse.
Furthermore, you could possibly make negativity visible to others. That way, if you make excessive negative comments, it shows. And, again, you are stuck that way until after some time has passed.
I've never really thought about it before. But, there does seem to be some relationship between the power to vote people down and the increase in unwanted traffic.
I can appreciate what you are trying to accomplish here. I've often wished I had a way to mod people down because I disagreed with them. But, I've resisted because I try to respect the spirit of the rules. But, not having that ability may be one of the things that keeps the OSNews threads/comments as clean as they are and what keeps OSNews unique.
So, I would caution you to be very careful about giving too much control to people to mod down. And, if modding down is continued, attach some negative consequence to discourage it. Come to think of it, do we really need to mod every post we read, either up or down? If you really feel strongly about a post, just reply to it. Maybe too much modding (either positive or negative) should be viewed as bad. A real world example of where this happens is, getting a credit report. Simply checking your credit worthiness lowers your credit score.
Finally, remember that OSNews has done well over the years, and just because a majority of people agree, including me, it may not be what's best for them.
I read OSNews everyday. I appreciate what you guys do. Keep up the good work.
What about « the more a comment is modded, the more a vote counts. »
That way, an isolated voter won't be able to have a great impact.
What about « the more a comment is modded, the more a vote counts. »
That way, an isolated voter won't be able to have a great impact. "
I think this leaves them open for groups of people who agree to help each other out by voting down the same people.
I think "too much influence" on a per vote basis is NOT the problem. The goal should be to eliminate people who make a hobby out of trolling and aggravating users. Dissenting votes, in and of themselves, are fine. However, if you are excessively voting people down, you're influence and thus your opinion becomes less valuable.
Seems to be how people used it anyway... so I guess it is a good change.
I use the threaded view all the time and I wish that when I clicked on a reply, then clicked the back button that the scroll bar went back to the position it was at when I clicked on the reply. It does this on slashdot and digg, not sure why it doesn't happen here. It worked before the upgrade as well.
I was reading through this post, and it had a link to the Rules page, which I then read to update myself.
I have a request.. Is it possible to space out, or put a single new line between each point mentioned in the Rules page? It'll make it much easier on the eyes to read.
Thanks.
First of all I would like to say I welcome this change and I definetely think it's a step in the right direction. I'm glad that you're actually listening to our feedback. Keep up the good work.
On what is Norways largest newssite with commenting system(Dagbladet.no) they've tried some things. Among this is the voting. After a while they decided to remove the "minus" vote altoghter. Why? Because controversiel and politically incorrect opinions where voted down even if they where well-written and well-argumented. People used this as some kind of ceonsor-system against opinions they didn't like. It must be said that the comments where viewed in order of highst to lowest points. (And as this is nationwide public newspaper there where a lot of comments.)
I think their solution(getting rid of minus altogheter). This is good because then what some people think is good will always get high points, even if equally people think it's bad. This way what people appriciate get's high up.
Possibly not right for this site, but I definetely think it's something to consider.
Just my 2 cents, but the problem with moderation on any site is that a lot of folks seem unable to distinguish between disagreement and abuse. You can mod a post down because it violates site policy but not because you happen to disagree with it. The latter is called intolerance. And so long as a moderation system exists at all, that is always going to be a problem.
You could look at reverting to limits: +5 is surely more than enough, while -1 should be a limit in order to stop gangs of fanboys trying to mod a post down until it ceases to appear at all. That one's called censorship and I've seen it happen too often on the web. If a post really is mega-problematic, then it's up to the site admins to remove it or keep it.
Alternatively, drop the points system and as others have suggested, instead use a ./-style quality rating - interesting, informative, very interesting, funny, boring, etc. You could use icons instead of text if text is felt too dull.
A way to make folks think twice about abusing any mod system would be to make public every member's moderation record via a new tab in their membership details. But I guess this might add hugely to msql overheads, etc. Or, limit that record to modding down only - a light threat of naming and shaming for those who think the mod system is for promoting/demoting their favourite hobbyhorses.
I rarely participate in commenting on articles, but I feel the articles where I participate in comments are generally prone to other being very arrogant.
I'm a very smart person, more so than others, and I've ADD. Many on here were attacking saying "no, people who have ADD are stupid no matter what they can do." I modded them down for attacking and then they cried wolf at the admins.
I won't tolerate such professional arrogance. I'm going better than most who grad and I don't have papers/certs, etc. I'll be going to college sometimes, but to improve my knowledge on a topic where I can use my programming skills.
I'm a bit happy there is a report button now, I've seen a few cases to where the people were being modded down for simple commenting which were not trolling but a contradiction of what another person has said on the thread.
A way to make folks think twice about abusing any mod system would be to make public every member's moderation record via a new tab in their membership details. But I guess this might add hugely to msql overheads, etc. Or, limit that record to modding down only - a light threat of naming and shaming for those who think the mod system is for promoting/demoting their favourite hobbyhorses.
That's a really good point. You have to register in order to comment, but you can basically mod away anonymously. I like the idea of a link to "see who modded this comment" attached too every comment. maybe not the best way to implement it, but the main idea is non-anonymous modding.







