* Apple vs. Dell: When Support and Innovation Fail
posted by Thom Holwerda on Sun 17th Sep 2006 21:22 UTC
Icon"Some buyers of Apple's new MacBook notebook are hopping mad about random restarts and heat problems that don't fit with Apple's image. Still, Dell might be happy to have Apple's current problem and a bit of its banked reputation. How long can a solid-gold brand take a beating and keep on ticking? Apple Computer will find out this quarter with the growing list of user complaints about its recently released MacBook notebook model randomly shutting down."
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